personality

This post forms part of a series. Read the first installment.

Words: Pete Ashton
Illustration: Raymond Weekes

So here you are, trying to turn your creative skills into a business that pays your bills and here I am telling you not to worry about the polish of what you’re putting on the internet. Isn’t that a bit like meeting your bank manager dressed in torn jeans, and chewing gum? Sure, it might be you but is it wise? That’s ultimately a decision you’re going to have to make for yourself, but be aware that blogging doesn’t dictate a particular style. You can be as formal and polished as you want.

In fact, taking a bit of care over your words and presentation can be rather refreshing and make you stand out from the crowd. And you don’t have to completely be yourself. This is the Internet so feel free to invent aspects of your character and play with them. You could even pretend your business is a corporation with offices around the world rather than based in your kitchen and push this spoof to absurd limits. Maybe your ‘factory’ is staffed by sentient robots or something. The possibilities are endless, really.

But above all remember that the blog doesn’t replace other more traditional forms of marketing. You’re probably still going to need some kind of brochure that looks all slick and some kind of formal business statement stuff. An analogy I like to use is a high street shop.

The window display is slick and probably dictated by the bods in head office. People glance at it and know immediately what they’re getting. It’s beautifully designed and communicates the message well. So the potential customer comes into the shop and starts chatting to the guy behind the counter. He’s a little hungover and stressed but very passionate about the products on sale and has the sort of knowledge that comes from being immersed in an industry. As it happens they don’t have what the customer wants so he sends them to a similar shop down the road but the customer is impressed with the service and likes this guy on a personal level so they make a point of coming back.

Assuming you’re a sole trader your best marketing tool is yourself. If you’re running a stall at a craft market or pitching your film to funders your personality is going to go a long way to clinching the deal. The same goes for online. You need to complement the lovely photos of your work with a bit about yourself. And, in my experience, the simplest way to do that is to tell your story in a blog.

< Week 5: what about me?

Next in the series: plugging into the system >

This post forms part of a series. Read the first installment.

Words: Pete Ashton
Illustration: Raymond Weekes

Blimey, I went off on one there. Sorry about that. You just want to know how you can use a blog to increase the audience and customer base for your creative endeavor and here I am wittering on about causality and intertwingularity and stuff. So let’s bring this down to earth with some real world examples.

Say you’re a photographer looking to develop your business in the area of portraiture and wedding photography. You’ve got a lovely website that shows off your best work and maybe even a section where clients and their friends and family can order prints online. Now, part of your appeal is your skill with the camera but another important part is your personality. You’re not just selling your art, you’re selling yourself.

Now you could have a page on your site with a biography but that’ll probably come all all contrived. What you want to do is talk to the potential clients in your own voice, telling them your story. A good example would be stevegerrarddiary.com where the titular photographer Steve Gerrard writes about the work he’s been doing. The hook is his jobs tend to veer between beautiful wedding shoots and dirty rock photography so each post will usually have a selection of shots from a couple’s happiest day juxtaposed with some hairy monster screaming on stage.

But that’s not why it works. What really comes home to me is how Steve’s character is brought out through the blog as he talks about his strange life. You feel like you know him and his family. Not too much, mind. He’s careful to keep the private private. But just enough that you’d feel comfortable asking him to record your wedding. At least I know I would.

Another great example is theblackapple.typepad.com, brought to my attention by Antonio Gould in is fifth New Media 4Cast for 4Talent. Here Emily Martin blogs about the stuff she sells on her etsy.com site. Etsy is sort of like eBay without the auctions and only for handmade items but while it’s great that you’re in a curated space (rather like, say, Camden market) it can be hard to rise above the crowds. You need to add more that just the details the site will let you enter. You need to add yourself. Emily does this brilliantly with her blog talking about the new products in her store, the motivations for creating them, and dropping in little nuggets about her own life. Again, nothing too detailed but enough that her readers can identify with her as an individual. And judging by the number of comments each post gets she’s developed a pretty dedicated community.

But there’s one very important thing that both Steve and Emily do that I haven’t mentioned. They both link to “the competition”, in Steve’s case other photographers he knows and likes, in Emily’s case other Etsy shops she buys stuff from. In a small way they’re setting themselves up as resources for their communities, partly because it makes sense to support your peers to build a sustainable environment but also because they’re human and that’s what humans do. And as other bloggers in their communities do the same the effect is quite dramatic as a network emerges that is structured and easily navigable yet always changing and evolving as people come and go. Nobody ever has a complete handle on what’s going on and no-one is in charge but it works.

< Week 3: everything is intertwingled

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